1 – Conclusion of the Contract
Any order for products or services implies the unconditional acceptance of these general terms and conditions of sale, supplemented or amended by any specific conditions, which shall override any conflicting clauses that may appear in purchase conditions, order forms, or other commercial documents. These general terms and conditions constitute the General Terms and Conditions of Sale applicable to any order of products or services with the company DroneFutur.fr – Matthieu Plomion – 50971316000042 – Address: 09600 Laroque d’Olmes.
In accordance with current regulations, these General Terms and Conditions of Sale are systematically communicated to any client who requests them, to enable them to place an order with the Company.
2 – Order
Sales of services become final only after a quotation has been issued and the order has been expressly and in writing accepted by the Client. Quotations issued by the Company are valid for a period of thirty (30) calendar days. Orders must be confirmed in writing, by means of an order form duly signed by the Client. The quotation may, in certain special cases, be prepared by the Company following an on-site visit to establish the flight plan and determine the flight scenario. This site visit is followed by an analysis of aeronautical charts to validate the flight plan.
3 – Price
Products and services are invoiced at the rate in effect on the date the order is placed. The general price list is attached to these terms. Prices may be revised, subject to 30 days’ prior notice.
4 – Delivery
Delivery of the digital product is made by direct download just after payment, on a web server or hosting service. Inspection of products and services by the purchaser must take place at the time of receipt. In the event of missing items, claims regarding apparent defects, or non-conformity of the delivered product, the purchaser must issue clear and precise reservations, notified in writing to the seller within three days following delivery. It is the purchaser’s responsibility to provide evidence of any detected anomalies.
5 – Delivery Time
Delivery times are indicated according to availability. Except in cases of force majeure (war, riot, fire, total or partial strike, etc.), in the event of a delivery delay exceeding 15 days beyond the estimated delivery date, the purchaser may choose to cancel the order, without any right to compensation.
6 – Returns
Any product return must be subject to formal agreement between the seller and the purchaser.
7 – Warranty
The seller shall take the utmost care in fulfilling the order and ensuring product quality. In the event of a defect recognized by the seller, their obligation shall be limited to the replacement or reimbursement of the defective items, without any further compensation.
8 – Payment
Unless special conditions apply, invoices are payable upon receipt of the delivery date. In case of late payment, the seller may suspend all ongoing orders. Any sum not paid by the due date stated on the invoice shall automatically incur penalties at a rate equal to one and a half times the legal interest rate. These penalties shall be payable upon simple request by the seller. No discounts are granted for advance payment.
9 – Termination Clause
In the event of non-payment, forty-eight hours after an unsuccessful formal notice, the sale shall be automatically terminated by the seller, who may seek immediate restitution of the products through summary proceedings, without prejudice to any other damages. Outstanding amounts for other deliveries shall become immediately payable if the seller does not choose to cancel the corresponding orders.
10 – Retention of Title
Ownership of the products remains with the seller until full payment of the price. In the case of non-payment, forty-eight hours after an unsuccessful formal notice, the seller may, by right, cancel the sale and reclaim the products, without prejudice to any other damages. Outstanding amounts for other deliveries become immediately payable if the seller does not opt to cancel the corresponding orders.
11 – Jurisdiction
These terms replace and override any previous versions. Any dispute arising from the present terms shall fall under the jurisdiction of the Mixed Commercial Court of Foix (09) FRANCE.
12 – Refund and Service Policy (for MyPOS compliance)
We provide downloadable video products featuring yachts for charter companies and yacht sellers. Once a video file has been successfully downloaded, the service is considered fully delivered and non-refundable, as the product cannot be returned or revoked.
However, if a client experiences a technical issue preventing access or download of a purchased file, we will provide a replacement link or a full refund within 7 working days, depending on the situation.
Our goal is to ensure a smooth and reliable experience for all professional clients. Any request related to cancellation or refund should be submitted via email to yachting@paiement-ecommerce.eu with the order reference.